Privacy and Cancellation Policy
All personal information collected from you will be used to help make your visit to our site as productive and enjoyable as possible.
Ensuring the confidentiality of the personal data of our site users is important to ExcelCoaching.
All personal information regarding members, subscribers, customers or visitors using ExcelCoaching will be treated in accordance with the Personal Data Protection Act of 26 October 1998 (Law No. 67/98).
The personal information collected may include your name, e-mail, telephone number and/or cell phone number, address, date of birth and/or others.
Cookies and Web Beacons
In addition, we also use third-party advertising on our website to support our maintenance costs. Some of these advertisers may use technologies such as cookies and/or web beacons when they advertise on our website, which will cause these advertisers (such as Google through Google AdSense) to also receive your personal information, such as your IP address, your ISP, your browser, etc. This function is generally used for geotargeting (showing Lisbon advertisements only to readers coming from Lisbon, for example) or showing advertisements targeted to a type of user (like showing restaurant advertisements to a user who visits cooking sites regularly, for example).
You have the power to turn off your cookies in your browser options, or by making changes in the tools of Anti-Virus programs such as Norton Internet Security. However, this may change the way you interact with our website, or other websites. This may affect or not allow you to log into programs, sites or forums on our and other networks.
Links to Third Party Sites
ExcelCoaching has many Excel Spreadsheets for immediate use, developed by Microsoft certified professionals. We offer full support and warranty on the operation of all products on the site!
If you have purchased separate spreadsheets (out of packages): You will have up to 07 calendar days to use the spreadsheet and verify the viability of using it. If you have any kind of problem, or if you see that the spreadsheet is not able to meet your needs, please contact us and we will help you solve the problem or, if necessary, exchange the spreadsheet for one that is more suitable for your needs. After the 07-day period, the return of the investment will not be possible.
If you have purchased a promotional spreadsheet package: You will have up to 7 calendar days to use the package’s spreadsheets and verify the viability of their use. If you have any kind of problem with the spreadsheets, please contact us and we will help you implement them or solve the problems, including exchanging up to two spreadsheets in the package. The refund is proportional to the number of worksheets. Example: You bought a package with 10 worksheets for R$500, and had problems with 3 worksheets, the refund will be R$150. After the 7-day period, the return of the investment will not be possible, but all other practices remain valid indefinitely.
In cases of defective spreadsheets, the cancellation of the purchase may be requested at any time, following the same rules as above: total refund for single spreadsheets and proportional for packages.